Remember to always ‘logout’ when you have completed your tasks l For best viewing screen resolution to be kept at 800 x 600 (active desktop settings) l To navigate always use the menu sections/buttons instead of the back button l When the screen is idle for more than five minutes, for security reasons you will be logged out l If you need more information click the help button wherever provided
For security reasons all customers logging in for the first time will be taken to a change password screen. Here you have to enter the secret password given to you by the bank as the ‘old’ password and enter your own new password (minimum 8 characters). You will have to use this password next time you log in Your posting password can also be changed by going to the personal settings set password section. It is recommended that you change your posting password also as soon as you login to a password of your choice. However, unlike login password, the system will not prompt you to change your posting password
You must enter your old log-in Password and choose a new log-in password You are first time user or your old password has expired. You are asked to change your password so that only you know your new password.
